Sharpen your customer service skills and build confidence in your ability to turn an angry complainer into a satisfied – and loyal – customer. This dynamic workshop is designed to help solve customer problems and build goodwill on 28 June 2012 at The Claridges, DELHI.
More than three billion cups of tea are served every day around the world and a large share comes from the developing world and the emerging economies. This too despite stiff competition from beverages like Coffee and aerated drinks. The estimates came to light at the ongoing Global Dubai tea forum. Four countries produce approximately … Read more